Give your entire team access to one shared WhatsApp inbox - plus Telegram, Instagram, and Viber. Assign chats, collaborate in real time, see status icons per conversation, and respond in seconds. AI actions, spam protection, and file verification keep your multi-user business inbox organized and secure at scale.
Powerful multi-channel tools to manage customer conversations, collaborate with teammates, protect against spam, and never miss an important message.
WhatsApp, Telegram, Instagram, and Viber messages in one clean interface. Separate channel views, status icons per chat, and unified search across all conversations.
Assign chats to specific operators manually or automatically via flows. See who's handling what, set max chats per operator, and configure fallback assignments.
Let AI assist your operators with smart reply suggestions, message summarization, and automated responses. Speed up resolution times while maintaining quality.
Multi-layer spam defense for both inbound and outbound. Rate limiting, message deduplication, and automatic blocking keep your inbox clean and your channels safe.
Create collections based on custom filters. Organize by urgency, channel, or any criteria. System messages, labels, and advanced search narrow down exactly what you need.
Every file attachment is automatically scanned for viruses before delivery. Keep your team and customers safe with built-in security for all shared documents and media.
Discover how each feature helps you manage multi-channel customer conversations more effectively.
Stop drowning in messages. Collections let you slice your inbox into focused workspaces-urgent issues here, VIP customers there. Your team sees only what they need across WhatsApp, Telegram, Instagram, and Viber.
A WhatsApp shared inbox lets your entire team manage customer conversations from one place. Multiple agents can access the same WhatsApp Business account, assign chats, collaborate in real time, and ensure no message goes unanswered - all without sharing a single phone.
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Join teams using Wexio.io Inbox to manage WhatsApp, Telegram, Instagram, and Viber conversations with AI-powered tools and spam protection.
