One Inbox for Every Customer Conversation
Every Telegram message from every customer, all in one place. Your team can jump into any conversation, see the full history, and respond in seconds. Filter by what matters, collaborate in real-time, and turn chaotic chats into organized workflows that actually scale.
Everything Your Team Needs in One Inbox
Powerful tools to manage customer conversations, collaborate with teammates, and never miss an important message.
Unified Conversation View
All Telegram chats in one clean interface. Filter by status, collections, or labels. Search messages across all conversations instantly.
Media & Voice Messages
Send and receive images, files, and voice recordings. Full media support makes conversations richer and more personal.
Smart Collections
Create collections based on custom filters. Organize by urgency, topic, or any criteria. Auto-assign labels to media and question messages.
Custom Labels
System auto-labels media and questions. Add custom labels for VIP customers, urgent issues, or any category your team needs.
Team Presence
See which teammates are online or offline. Know who's available to handle incoming conversations in real-time.
Customer Profiles
Rich contact profiles with custom fields. Store phone, email, company, and any custom data you define. Block or unblock users instantly.
Explore Every Inbox Feature
Discover how each feature helps you manage customer conversations more effectively.
Smart Collections
Stop drowning in messages. Collections let you slice your inbox into focused workspaces—urgent issues here, VIP customers there. Your team sees only what they need to see, when they need to see it.
Ready to unify your team's inbox?
Join teams using Wexio.io Inbox to deliver faster, more personal customer support.