Automate Customer Conversations for Your Store
Build chatbots that answer product questions, support customers, and capture leads 24/7. Visual flows, AI auto-replies, and team inbox - no coding required.
How does retail automation work?
Wexio.io lets you create visual automation flows for your bot. When customers message, flows trigger automatically to answer questions, share product info, and collect inquiries.
Whether you run an online store, boutique, or retail chain, Wexio.io helps you respond to customer questions instantly while your team focuses on sales.
Visual Flow Builder
Drag-and-drop automation
AI Auto-Replies
GPT-powered responses
Unified Inbox
Team collaboration
Customer Profiles
Track every shopper
Everything You Need for Retail Customer Engagement
Powerful automation tools designed to help retail stores handle customer conversations at scale.
Visual Flow Builder
Create conversation flows with drag-and-drop. Trigger automations for product inquiries, sizing questions, or support requests. No coding required.
Visual Flow Builder
Automated workflow
AI-Powered Auto-Replies
Let GPT answer common questions about products, availability, shipping, and returns. Configure AI to match your brand voice.
AI-Powered Auto-Replies
Automated workflow
Unified Team Inbox
All customer conversations in one place. Your team can collaborate and ensure every shopper gets great service.
Unified Team Inbox
Automated workflow
Product Information Flows
Build flows that share product details, recommendations, and availability. Guide shoppers through your catalog with interactive buttons and menus.
Product Information Flows
Automated workflow
Customer Profiles & Custom Fields
Track every customer with detailed profiles. Add custom fields for size preferences, past purchases, or any data important to personalizing their experience.
Customer Profiles & Custom Fields
Automated workflow
Pre-Built Retail Templates
Start fast with templates for product FAQs, support automation, and lead capture. Customize them to match your store and brand.
Pre-Built Retail Templates
Automated workflow
Why Retailers Choose Wexio.io
Handle more inquiries, convert more shoppers, and deliver better customer experiences.
Never Miss a Sale
Automation flows respond instantly to product questions, even when your team is offline.
Scale Without Hiring
AI and automation handle routine questions so your team can focus on closing sales and complex issues.
Know Your Customers
Track preferences and history in customer profiles. Personalize every interaction based on what you know.
Get Started in Minutes
No coding required. Connect your bot, build flows, and start automating today.
Connect Your Bot
Connect your messaging channel
Choose a Template
Start with retail templates
Customize Flows
Match your products and brand
Start Selling
Engage customers automatically
Get started with retail templates
Pre-built flows for stores. Product FAQs, support automation, lead capture - customize and launch in minutes.
Frequently asked questions about retail chatbots
Yes. Build flows that ask about preferences, budget, and needs - then suggest the right products from your catalog automatically.
Related Resources
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Products
Give your entire team access to one shared WhatsApp inbox - plus Telegram, Instagram, and Viber. Assign chats, collaborate in real time, see status icons per conversation, and respond in seconds. AI actions, spam protection, and file verification keep your multi-user business inbox organized and secure at scale.
The no-code chatbot builder for WhatsApp, Telegram, Instagram, and Viber. Drag and drop AI cards, WhatsApp message templates, operator assignments, and conditional logic. Version history, undo/redo, multi-select, and smart publishing make complex multi-channel automations feel simple.
Why start from scratch? Browse our library of WhatsApp marketing templates and ready-made automation flows. Copy to your organization with one click, customize messaging for bulk campaigns, support, or lead capture, and launch in minutes.
Free Tools
Find out how much time and money your team could save by automating customer conversations. Enter your numbers below - no signup required.
Estimate how much WhatsApp Business API messaging will cost for your business. Select your country, enter message volumes, and get an instant cost breakdown - no signup required.
Generate a QR code that opens a WhatsApp chat when scanned. Customise colours, size, and pre-filled message - then download as PNG. No signup required.
Related Solutions
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Ready to automate your store's customer service?
Join retailers using Wexio.io to handle more inquiries with less effort.