Cookie Policy

1. What Are Cookies and Trackers?

Cookies are small text files placed on your device when you visit a website, used to make sites work or work more efficiently and to provide reporting information. A Tracker is any technology, including scripts, pixels, and local storage, that serves an equivalent purpose. Cookies may be first-party (set by Wexio) or third-party (set by another domain), and session (deleted when you close your browser) or persistent (remaining for a set period or until deleted).

2. How We Use Trackers

• Authentication: To identify you after sign-in, maintain your session, and recognize you when you return.
• Preferences: To remember your language, theme, organization context, and other settings.
• Security: To protect against cross-site request forgery, detect suspicious activity, and enforce rate limiting.
• Analytics: To collect anonymized data about how visitors use our website so we can improve it.
• Functionality: To enable interactive features such as chat widgets, form pre-population, and navigation state.

3. Categories of Trackers We Use

Essential Trackers are required for the platform to function and cannot be disabled. All other categories (functional, analytics, marketing) are optional and set only with your consent. The current, always up-to-date list of the specific Trackers we use, including their provider, purpose, and duration, is shown below.

4. Third-Party Trackers and Services

Certain Trackers are placed by third-party services whose functionality we have integrated, including Google Analytics 4, Google Ads, Google reCAPTCHA, and Stripe. We do not control these Trackers, and their use is governed by the respective third party's privacy policy. Information about third-party Trackers is indicative; please consult those providers' policies for complete details.

5. Managing Your Preferences

• Consent banner: When you first visit, a consent banner lets you accept or reject each category of optional Trackers. You can change your preferences at any time through the cookie settings link in the footer.
• Browser settings: Most browsers let you block or delete cookies through their privacy settings; see your browser's help documentation.
• Opt-out tools: You can use tools such as the Google Analytics Opt-out Browser Add-on and industry opt-out programs (YourOnlineChoices, NAI, DAA) to limit certain Trackers.

Blocking essential Trackers will prevent the platform from functioning properly, including sign-in. Disabling functional Trackers may degrade your experience.

6. Legal Basis for Trackers

Under the GDPR and the ePrivacy Directive, essential Trackers are placed on the basis of legitimate interest (Article 6(1)(f) GDPR) and are exempt from consent under Article 5(3) of the ePrivacy Directive as strictly necessary for the service you request. Optional Trackers (functional, analytics, marketing) are placed only with your prior, informed consent (Article 6(1)(a) GDPR and Article 5(3) ePrivacy Directive), which you may withdraw at any time without affecting prior lawful processing.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in the Trackers we use or in legal requirements. Material changes will be communicated through a revised consent banner or a notice on our platform. The date at the top indicates the last update, and continued use after changes take effect constitutes acceptance.

8. Contact Us

For questions about our use of cookies and Trackers, contact us.