Each messaging channel creates its own contact record - your Telegram user, WhatsApp user, Viber user, and Instagram user are each their own person in the system. But here's the thing: Wexio links them together with relations so you can see the full picture
🔗 Click on a Telegram contact and instantly see their related WhatsApp, Viber, or Instagram profiles right there. Each person record stores first name, last name, username, phone, email, channel-specific IDs, language, profile photo, plus unlimited custom fields (text, number, boolean, date, array) and 60+ system fields like lead status and total messages sent.
Contacts appear automatically when someone messages your bot, or create them manually, import from a CRM. Need to export? CSV, Excel, or JSON - small exports are instant, big ones (5,000+) process in the background with a download link when ready. Separate records, connected context 🎯
