Each messaging channel creates its own contact record - your Telegram user, WhatsApp user, Viber user, and Instagram user are each their own person in the system. But here's the thing: Wexio links them together with relations so you can see the full picture
🔗 Click on a Telegram contact and instantly see their related WhatsApp, Viber, or Instagram profiles right there. Each person record stores first name, last name, username, phone, email, channel-specific IDs, language, profile photo, plus unlimited custom fields (text, number, boolean, date, array) and 60+ system fields like lead status and total messages sent.
Contacts appear automatically when someone messages your bot, or create them manually, import from a CRM. Need to export? CSV, Excel, or JSON - small exports are instant, big ones (5,000+) process in the background with a download link when ready. Separate records, connected context 🎯
People and Contact Management - Unified Customer Profiles Across Channels
Multi-channel contact records with custom fields, merge, import, and export
Frequently asked questions
We ship continuously. Improvements, fixes, and new capabilities land regularly, and the biggest ones are announced here on the What's New page.
Updates are designed to be backward compatible. Your flows, integrations, and settings keep working, and new features are opt-in unless a change is required for security.
Subscribe to the newsletter below and follow our channels. We send a note whenever a notable update goes live.
Yes. Product updates and improvements are included in every plan at no extra cost.
Absolutely. Reach out through the contact page or in the app. Customer requests directly shape our roadmap.
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