"What happened in this chat while I was away?" - we've all been there 🕵️ Wexio logs 13 system event types right in the conversation timeline so you never have to guess. Login events, user shares, chat shares, flow events (started, completed, timeout, cancelled), sub-flow events with visual indentation for nested flows, plus chat assigned, unassigned, closed, and reopened. Each message comes with rich structured data for detailed UI rendering and a fallback text for simpler clients. Login messages even include user avatars. Assignment and close events show full operator attribution. It's like having a perfect memory of everything that happened in every conversation 🧠
